Monday, July 25, 2011

Kentucky? Or, not Kentucky? That is the Question

Thanks to Ryan's dad, Scott for purchasing my ticket so I could make it to Kentucky today. Needless to say, Yesterday was a relentlessly tiresome roller coaster. After being turned away from the Sonoma County Airport with the response of "there is nothing we can do," I continued my crying spree for hours. My eyes were swollen, my head hurt, and my stomach continued to twist in knots.

Ryan eventually got me connected with an Alaskan Air
Representative (by this point I had already sent my letter to KTVU). Not surprisingly, I was told, "mam, this isn't our fault."

My response to her was less than kind, "So, you are telling me, that it's my fault that someone isn't behind the counter to help?" I paused fighting tears. She was telling me that I wouldn't get compensated.

I then asked, "so, why is it that your machines can take money from me but not give me the plane ticket I just checked in for?" She had no response.
After being places on hold, the representative returned to tell me that I was being put on request for compensation (I'll have to check my confirmation soon to see where I'm at).
At 3:30am the next morning, I set out for San Francisco to, hopefully, get onto a 6:00am departure for Chicago. I arrived—wow—only 35minutes before my departure.  Not only could I check in on time, I was able to buy a coffee and a more-than-delicious croissant. Riddle me that one…

When I landed in Chicago I spent hours wandering around, looking at  people and finding food. Eventually, I found my gate—it was shoved into the recesses of terminal G. I even had time to watch Justin Bieber's "Never Say Never" (I know what you're thinking, and—yes—I am a total nerd).
But, even between those moments of knowing I had my destination in reach (and flying through the city of Oprah), I was still traumatized by my poor experience the day before.

It was like clockwork: ten minutes before we were scheduled to board the plane a flight attendant interrupts the passengers over her tiny and powerful speaking device to say, "I need 3 volunteers to give up their seats. If I don’t get 3 volunteers, I will start calling people."
Breath discontinued to enter my body...
I had an awful feeling my name was going to be called—so instead of panicking, I got in front of the line and rushed onto that mini plane.

The Airport security didn’t hunt me down and the plane didn’t crash, so I'm back in Kentucky! It will be a wonderful week; thank you everyone for all of your kind and supportive words. I'm extremely grateful for everything. Thank you! Thank you! Thank you!

I just hope my trip back to Santa Rosa goes smoothly next Monday…

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